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Terms of Use

Thank you for choosing to visit our website. By using our site, you are accepting the following terms of use, so please read them carefully.

Privacy Policy
We respect and are committed to protecting your privacy. Please visit the Privacy Policy section of our website at

The Industry's Best Customer Satisfaction Guarantee!
Your satisfaction is our #1 priority. Products purchased from Rusty Nutz & Rodz may be returned within sixty (60) days of purchase.

  • - Products must be in new, unused, unaltered and in resale-able condition.
  • - All returns must include the original product packaging.
  • - All returns must be accompanied by the original sales invoice.
  • - Special order and items indicated as “non-returnable” are ineligible for return.
  • - All returns require prior authorization.

If an item needs to be returned, please contact our customer service department during normal business hours at (714) 485-4125 to obtain a return authorization number and instructions. Returns sent C.O.D. or freight collect will not be accepted.

All returns must be properly packaged, adequately insured, and the return authorization number must be clearly visible on the outside of the package. Returns without prior authorization will not be accepted.

Refunds will be applied to the original form of payment. If the original form of payment is no longer valid, then the refund will be issued in the form of a store credit applied to your account. Store credit is not redeemable for cash.

All sales are final for international orders.

Order Cancellation
Standard orders may be cancelled until processed for shipment. Once an order has been processed for shipment, the order is subject to the terms of our Return Policy. Special and custom order items must be prepaid in full and cannot be cancelled.

If an order is refused for delivery, then Rusty Nutz & Rodz will be entitled to recover the cost of freight to and from the destination.

Damage Claims (FedEx, UPS, USPS)
Whenever possible, check the contents of your shipment in the presence of the carrier delivering the package. If damage has occurred during transit, please notify our customer service department within 3 days by calling (714) 485-4125. Timing of this notification is critical, as we must comply with requirements set forth by freight carriers.

Rusty Nutz & Rodz will manage the claim process with the appropriate freight carrier. Replacement parts are generally sent within two business days of receiving a claim number from the carrier.

If you initiate the claims process with the freight carrier, then Rusty Nutz & Rodz will not send replacement parts. You will be responsible for managing the claims process with the freight carrier, waiting for payment, and then placing a new order to replace the damaged parts.

Damage Claims (Truck Freight)
All shipments sent by truck freight must be inspected at the time of delivery. Do not sign for the shipment until you have thoroughly inspected the product for transportation damage (even if the box does not appear to have external damage). Do not feel pressured by a delivery driver to sign anything before you are comfortable with the condition of the item. If there is any damage, then you must mark "FREIGHT DAMAGED" on the bill of lading before signing it. Please contact us immediately at (714) 485-4125 if you receive an item that has been damaged during transportation by truck freight.

Always check the contents of your delivered package to ensure that all parts ordered were received. If a shortage occurs, please contact our customer service department at (714) 485-4125 within 72 hours of delivery. Please be sure to check the enclosed invoice for back orders prior to contacting our customer service team.

Back Orders
We strive to maintain adequate inventory for all of the products we offer. However, shifts in manufacturing and consumer demand can cause us to temporarily deplete stock on any item. If this occurs, the invoice located inside of the package will indicate which items were not available at the time your order was shipped. Back order items are typically shipped once they are received in our warehouse without additional customer notification. If you wish to cancel a back order, please contact our customer service department at (714) 485-4125. All back orders are subject to the terms of our Cancellation and Return Policies.

Sales Tax
Some states require you to report all purchases of tangible or digital property that are not taxed by Rusty Nutz & Rodz, and to pay use tax on those purchases. It is your responsibility to have familiarity with the tax laws in your state and to file to pay this tax, as required.

All orders shipped to an address within California are subject to the current sales tax rate for Orange County, California (currently 8.00%). Due to regular variations in California sales tax, the rate is subject to change without notice.

Payment Methods
We accept payments by Visa, Mastercard, Discover, American Express or money orders.

Errors, Corrections and Changes
We may make changes to the pricing, features, functionality or content of this website at any time without notice to you. We do not represent or warrant that the product information, pricing, or other information available on or through this site will be correct, accurate, timely or otherwise reliable. Pictures and other parts depictions are illustrative only. Refer to the product description and part number for vehicle application. Please call our customer service department at (714) 485-4125 with further questions. We do not represent or warrant that this site will be error-free, free of viruses or other harmful components, or that defects will be corrected. We reserve the right in our sole discretion to edit or delete any documents, information, prices or other content appearing on the site.

If you place an order for item(s) that were mispriced, you will be notified by customer service in most cases. We apologize for the inconvenience. Please understand that we reserve the right to cancel any order for any reason at any time.

Measurements and Specifications
These are provided to us from the product manufacturers. We provide this information to you as a courtesy only. Rusty Nutz & Rodz is not responsible for any variances between the measurements and specifications listed on our site and the actual part.

Limitations of Liability
The purchaser and user shall indemnify Rusty Nutz & Rodz and hold Rusty Nutz & Rodz harmless from any damages arising from, or connected to, the use or misuse of the products offered.

Any legal controversy or legal claim arising out of or relating to this Agreement or our services, excluding legal action taken by us to collect or recover damages for, or obtain any injunction relating to, intellectual property, site operations, and our services, shall be settled solely by binding arbitration. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Yorba Linda, California, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Either you or we may seek any interim or preliminary relief from a court of competent jurisdiction in Yorba Linda, California necessary to protect the rights or property of you and us pending the completion of arbitration. Each party shall bear one-half of the arbitration fees.

This site and all contents of this site are provided on an “As Is” basis without warranties of any kind, either expressed or implied, including without limitation warranties of title. You acknowledge, by your use of this site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Rusty Nutz & Rodz shall not be liable for any damages of any kind related to your use of the site.

We appreciate your business!

Rusty Nutz & Rodz